Terms and Conditions of RSInsight
Definitions
In these Terms and Conditions, unless the context requires otherwise:
- "Services" refers to RSInsight, the Rocscience chatbot system designed to answer questions related to Rocscience software and geotechnical engineering queries.
- "We," "us," or "our" refers to Rocscience Inc.
- "You" or "your" refers to the user or customer of our Services.
What is RSInsight / RSInsight+?
- RSInsight, hereinafter referred to as the "Services," is a chatbot system that allows you to interact with and receive answers to questions related to Rocscience software and geotechnical engineering queries.
- The chatbot system is built with our database of online help, learning resources, and Rocscience International Conference papers (RIC). RSInsight is only available for customers with a valid Rocportal account with organization. For Flexible Cloud Lease and Personal Cloud Lease license customers RSInsight+ has additional case studies from our expertise of working with engineers using our products.
Free accounts: RSInsight
- If you have no active cloud lease, you’ll be provided with 20 questions per month.
Paid accounts: RSInsight+ (for Flexible and Personal license users)
- If you have a Personal Cloud Lease with us, you will be provided with 50 questions per month.
- If you have a Flexible Cloud Lease with us, you will be provided with 250 questions per month per seat.
We will automatically update this usage every month.
Changes. We may change our pricing scheme at anytime, providing you with at least 30 days’ notice. Any change will take effect on your next renewal.
Terms and Conditions
Similarity of content. Due to the nature of our Services and artificial intelligence generally, output may not be unique and other users may receive similar output from our Services. Our generated output does not extend to other users’ output or any Third-Party Output. RSInsight will use Rocscience’s database for relevant search.
Our use of content. We may use Content to provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies, and keep our Services safe.
Data Protection. We are committed to protecting the privacy and confidentiality of all user information. Any information shared with the chatbot will remain strictly private and will not be shared with the public or with any third party, except as required by law. We implement robust security measures to ensure that user data is safeguarded against unauthorized access.
Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our Services may, in some situations, result in Output that does not accurately reflect real people, places, or facts.
When you use our Services you understand and agree:
- Output may not always be accurate. You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice.
- You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.
- You must not use any Output relating to a project for any purpose that could have a legal or material impact, such as making engineering decisions based on provided response without review.
- Our Services may provide incomplete, incorrect, or offensive Output that does not represent Rocscience’s views. If Output references any third-party products or services, it doesn’t mean the third party endorses or is affiliated with Rocscience.
Our Intellectual Property (IP) rights
We own all rights, title, and interest in and to the Services of RSInsight.
Termination and suspension
Termination. You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to our Services if we determine:
- You breached these Terms or the Usage Policies.
Usage Policies
- Legal Compliance: Adhere to laws, protect privacy, avoid regulated activities without proper compliance, and refrain from illegal actions, including those that harm children or promote illicit substances or services.
- Avoid Harm: Do not use our services to promote harm, whether self-harm, weapon development, physical harm to others, or unauthorized security breaches.
- No Harmful Output Distribution: Do not use or share content from our services to scam, harass, defraud, discriminate, incite violence, or spread misinformation.
- Respect Safety Measures: Do not bypass safety features or mitigations unless approved for specific research or under expert guidance.
- Child Safety: We report suspected child sexual abuse material (CSAM) to relevant authorities.
These rules support a safe, lawful, and respectful use of our services.
- We must do so to comply with the law.
- Your use of our Services could cause risk or harm to Rocscience, our users, or anyone else.
Please see our Rocscience License Agreement for more information related to Copyright, Limited warranty, Limitations of liabilities, Governing Law and Contact.
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