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Rocscience Expert Modelling

Rocscience Expert Modelling is a service that we extend to all our users to help them with projects that require dedicated time from our engineering experts and may require them to perform modelling and analysis as per client specifications. Every expert modelling project is unique and is tailored to suit the user's requirement.

Expert Modelling v/s Technical Support?

Expert Modelling is a paid-for service that we extend to our customers to help them with specific projects and may include our engineering experts to perform modelling and analysis as per client specifications and with every project tailored to the requirements of the users.

Technical Support
, on the other hand, is intended to provide our customers with help with the use of the supported versions of our software and may include questions related to the installation of our programs and the use and capabilities of the software. Our Technical Support team can help solve problems that our users may face in the creation or analysis of a model, but it is not intended to provide assistance in the progressive building or refining of a project-specific model.

Expert Modelling Projects

The Rocscience Team has worked on several Expert Modelling projects over the years and we work in close coordination with each client to ensure the project is delivered as per all specifications.

Some of the Expert Modelling projects that we have undertaken recently:

  1. Analyzing the effect of a tower construction near an excavation.
  2. Computing the factor of safety for various dump options near an open-pit mine.
  3. Computing the factor of safety for an open-pit mine considering imported pore pressure data from a 3D hydrogeological model.
  4. Analyzing methods of modelling shotcrete strength change due to curing that is used for tunnel excavation.
  5. Modelling a tailing dam starting with surfaces and material properties and finishing with Slide3, and RS3 matching results.
  6. Staged excavation of a piping system in three stages of initial topography, excavation for piping, final topography.
  7. Modelling of a dam using 3D limit equilibrium method to find the stresses applied to a block of rock behind the dam.
  8. Modelling an open-pit mine with several anisotropic surfaces, with Slide3 and RS3 and matching the results.

Every project is unique and tailor-made to suit the client's requirements. To know how much your Expert Modelling project will cost, write to us at support@rocscience.com with the details of the project.

FAQs

What is Expert Modelling?

Rocscience Expert Modelling is a service that we extend to all our users who require help with certain specific projects. These projects require dedicated time from domain experts, as each requirement is unique and tailored to fit the user’s needs.

Is Rocscience Expert Modelling a paid service?

Yes, Rocscience Expert Modelling is a billable service.

What is required to get my Expert Modelling project started?

For us to get started on your Expert Modelling project, please send us your exact requirement including details of the program, expected outcome, timelines, etc. to support@roscience.com.

What is the cost involved for an Expert Modelling project?

Every project is unique and tailor-made to suit the client's requirements. Based on the initial requirement, we give an estimated quote. To know how much your project may cost, write to us at support@rocscience.com with the details of the project.

How can I know if my query can be resolved by the Technical Support team or requires Expert Modelling?

The scope of work of our Technical Support Team varies from that of our Export Modelling Team.

In case of a query, the Technical Support Team will analyze your project file and will make suggestions for you to use some functions in a particular way so that your results are achieved, and may send a revised model back, depending on the question.

Our Expert Modelling team works on projects as per the specifications and requirements of the clients and shall make required models as per client specifications to achieve desired results.

My results from a Rocscience program does not match that of another company's program. Can Rocscience verify the results?

We work on Expert Modelling projects using the latest versions of Rocscience programs only.

Since we do not have access to the software of other companies, we do not know the assumptions of those programs. Hence, it is not possible for us to compare the results from Rocscience software to that of another.