Phase2 FAQs: General

Below are answers to General FAQs for Phase2. Click on the question to read the answer.

1. The program is not behaving correctly. It either doesn't start, crashes all the time, or doesn't work as defined in the manual. What's wrong?

   If you are getting errors and you're running an older operating system (Windows 9x/NT), then the reason is most likely to do with an incompatibility between Rocscience software and older operating system files. Rocscience software requires up to date operating system files in order to run properly. As a rule, Rocscience does NOT change or alter your operating system files and puts the onus on you to maintain up to date operating system software.

   This problem can easily be fixed by downloading the latest Microsoft system file updater from our website: http://www.rocscience.com/downloads/general/vcredist.exe

   Download the file by clicking on the above link. Save the vcredist.exe file to your computer and then run it. Follow the directions.

   Note: It is always advisable to make a backup before installing software that modifies system files.

2. I was computing a 5-stage model but I had to stop the run after Stage #4. Is there a way to restart computing the model from Stage#4 and continue the analysis from where I stopped it?

   Unfortunately you have to start from the beginning. Phase2 does not have a restart capability.

   There is a Pause option in the Compute dialog, which allows you to temporarily stop the computation. However, you cannot exit the analysis, and resume it at a later time.

3. Is it possible to modify the number of load increments used in the plasticity analysis?

   Yes, in the Project Settings dialog you can specify the number of Load Steps. By default the number of Load Steps is automatically determined, but it can be user-defined.

4. I have multiple Phase2 files that I would like to compute overnight. Is it possible to set up a batch file to do this?

   Yes, if you run the Phase2 Compute program from the Windows Start menu it will run as a standalone program and allow you to select multiple files to compute.

   1. Select: Start > Programs > Rocscience > Phase2 > Utilities > Compute.

   2. Select the Open button in the Compute dialog, and add the desired files to the queue. Note: you can hold down the SHIFT and/or CTRL key(s) on the keyboard to select multiple files.

   3. Select the Compute button in the dialog, and all files in the queue will be run one after another.

   TIP: you can use the Execution Priority option in the Compute dialog to run the compute at a low priority (e.g. Idle or Lowest) so your computer doesn't slow down, if you want to use your computer while the compute is being processed.